Office Hours and Scheduling Appointments:

Our regular office hours are from 8:30 a.m. to 5 p.m. Monday through Friday.  These hours are for visits by appointment only. If you must cancel an appointment, please notify the office as soon as possible so we may offer the time slot to another patient and reschedule your appointment at a time more convenient to you.  Directions to the office

We prefer to schedule appointments in advance but we realize that situations arise that may require you to be seen on the day you call. We will make every effort to see patients with acute problems on the day they call.  We realize that we are here to help you when you are sick.

Please be aware that follow-up appointments are necessary to allow us to assess efficacy of treatments and to allow us to consider other approaches to a patient’s medical problem.   You will be asked to schedule this appointment before you leave our office.

We do realize that not all problems occur between office hours.  We can always be reached in an emergency.  You will be able to reach us 24 hours a day by calling our office number (870) 863-0010.  You will be directed to an emergency line operated by our answering service.  They will know how to reach a nurse or Dr. Pillsbury at all times. 

PLEASE NOTE:  our answering machine does NOT take messages.  Do not leave a message on the machine.

We ask that all routine matters be handled during our regular office hours and that you do call us to schedule an appointment at the first sign of illness.  If you believe your situation to be life threatening or critical, please go immediately to the nearest emergency room.  Otherwise, call our office first before heading to the ER since we can offer advice or an appointment over the telephone.

We make every attempt to see you at the time of your appointment as we realize that you have obligations and responsibilities.  However, there are times and emergencies that we cannot control.  If you find that your wait is unacceptable, it would be our pleasure to find another time that fits your schedule.